Patients faced fragmented booking, consultation, and prescription flows. Clinical teams also lacked a consistent view of each patient interaction.
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Selected workWoners / MediLuy
Healthcare Case study
MediLuy
Care access designed around real patient moments.
A telemedicine experience connecting patients, clinicians, appointments, and follow-up in one calm journey.
The challenge
Make the complex operationally clear.
We created a mobile-first care journey with guided triage, appointment scheduling, secure consultation, and clear post-visit actions.
02 / Product system
Core experience
Designed as one connected operating experience.
Guided care intake
Appointment scheduling
Secure consultation
Post-visit follow-up
03 / Outcome
The result
A stronger operating experience.
Patients can move from concern to appropriate care with less uncertainty, while providers manage consultations through a consistent operational flow.
- 4
- connected care stages
- Mobile
- first experience
- Secure
- patient workflows
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